Terms and Conditions
Our cars and motorcycles:
All our cars and motorcycles are completely new and are sent in their sealed boxes (except for the reconditioned ones), although due to transport they may have some slight marks on the body due to friction with the protective plastics. When you make the purchase, you accept that these small marks may exist on the plastic parts.
You can exercise your right of withdrawal in the following 30 days after receiving the product, for this you must complete by sending us the following form: Withdrawal
- The seller is liable for any lack of conformity that appears within a period of two years from delivery.
- The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.
Our entity is attached to Confianza Online (Non-profit association), registered in the National Registry of Associations Group 1, Section 1, national number 594400, CIF G85804011, Calle la Palma 59, Bajo A., 28015 Madrid (Spain) , telephone (+34) 91 309 13 47 and fax (+34) 91 402 83 39 (www.confianzaonline.es). These general conditions are ruled by the Spanish Law. Likewise, in compliance with the provisions of the Alternative Dispute Resolution Law, we inform consumers that, as a member entity and under the terms of the Code of Ethics, users may go to Confianza Online for the alternative resolution of possible disputes ( https : //www.confianzaonline.es/consumidores/como-reclamar/formularioreclamaciones/ ). If these refer to electronic transactions with consumers, or about data protection when they are related to this area, the claims will be resolved by the Online Confidence Mediation Committee, accredited for the alternative resolution of consumer disputes. If the claims are about digital advertising, or about data protection related to this area, they will be submitted to the AUTOCONTROL Advertising Jury. We also remind you that you can access the online dispute resolution platform of the European Union by following this link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show ”.
You can download the report on our Trust Code of Ethics online at the following link: Code of Ethics
Information on Disposal of Waste Electronic Equipment (WEEE)
It is not allowed to dispose of electrical and electronic equipment ("EEE"), in domestic waste containers or in any other that is not specifically intended for it or on public roads. Batteries and accumulators that are not attached to EEE must be separated from them. The User may deliver the batteries, after use and at their choice, at specific collection points. Waste EEE ("WEEE") must be accompanied by the following symbols to indicate that they comply with directive 2012/19 / EU, Royal Decree 110/2015 and other regulations that may be applicable ("WEEE Regulations") in Waste Electrical and Electronic Equipment ("WEEE"), including the identification of harmful substances, specifically "Cd" for Cadmium "Hg" for Mercury and "Pb" for Lead:
Consequently, with the purchase of a Product that has the status of EEE, in accordance with the above, the User may deliver to the Seller a WEEE of an equivalent type (in the terms set out in the applicable regulations) at point delivery of the EEE or at the User's home where the EEE is supplied. In the event that the User requires the collection of WEEE at their home, they must request it through customer service by calling 968 411 444. The User must complete the corresponding proof of collection of WEEE that you will find by clicking here print it and enter it duly completed. in the package together with the EEE product / s.
In the event that the delivery of WEEE is not made at the User's address, the User will have a period of thirty (30) calendar days to deposit the WEEE at a point of sale in the Vendor's network of establishments, having to exhibit On the day of delivery of the WEEE, within the aforementioned period, the simplified invoice accrediting the acquired EEE.
The User must package the EEE safely for transport, using a stable package that prevents the movement of the interior elements, being able to do so and if necessary, fill the package with filling elements (for example, newspapers). The User must ensure that in the shipment of EEE they are separated from the batteries and accumulators that were removable, as well as to eliminate their corresponding personal data.
The provisions of this section are carried out without prejudice to the right of the User to freely deposit WEEE at no cost at the collection points specifically established by the Local Authorities and Manufacturers of EEE in accordance with the provisions of current regulations.